SAP OTC Manager

The Kineta Group, Inc.
December 10, 2018
Atlanta, GA
Job Type


This is a leadership position responsible for leading/managing the functional resources assigned to the Order to Cash Team. This role also manages the global Order to Cash functional template for SAP 6.0 and related systems.

  • Manage the development/configuration and maintenance of application systems by conducting meetings with users to determine their system requirements.
  •  Apply technical knowledge to all phases of systems analysis and consider the business implications of the application to the current and future business environment.
  • Manage global template for applications to ensure that system remains stable and supportable.
  • Manage resource assignments and priorities. Work with other functional managers to coordinate assignments to projects and other deliverables.
  • Manage team of Analysts. Provide development opportunities for team members; motivate and incentivize employees to optimize team performance; provide formal evaluations and feedback to employees (including disciplinary actions when required).
  • Ensure policies, procedures, and guidelines are adhered to by team members.
  • Conduct functional and/or technical reviews and walks-through of IT design documentation with the development and the design team members.
  • Act as expert support on business processes in respective area of responsibility.
  • Deliver consistently high quality service and solutions that meet business requirements and ensure goals are accomplished in line with business objectives.
  • Track, monitor, review, and report project progress where appropriate (e.g. subsets of projects).
  • Participate and lead projects and rollouts of the application (either on full-time or part-time basis).
  • Share ideas, information, knowledge, and data proactively to accomplish collaboration for the success of the team, project, or task.
  • Manage day-to-day support including issue resolution and process enhancements.
  • Meet with Senior Leadership to determine business priorities for the SAP team.



  • BA/BS in IT or Functional Area required. Demonstrated super-user experience with SAP may be considered in lieu of a degree.
  • Minimum of 2 years leadership experience.
  • Minimum of 4 years SAP configuration experience.
  • Experience with SAP SD/OTC required. Experience in CRM a plus.
  • Participation in each phase of an SAP implemention or rollout including Resource Planning, Design, Implementation, Testing, Cutover,and Go-Live support.
  • Experience in a FDA regulated environment preferred.
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